Wednesday, October 23

FAQS - Postage.

FAQS - Postage. 

How much is postage?
Postage will vary depending on the number of nappies you purchase. Up to 2 nappies for $7.50. 3 or more nappies are $11.55 (except in Queensland where it will be cheaper). We will always try to post in the most economical fashion, though all parcels are sent trackable with insurance.

We charge actual weight/cost plus a .30 package and handling fee which covers the cost of the bags, etc.

Postage is free for all orders over $200. This does not apply to combined purchases bought over several days.

Can I pick up my order?
No, I'm sorry pick up is no longer available. Our insurers no longer allow pickup.

What days do you post?
We post parcels Monday to Friday. If your payment comes through over the weekend, your order will be posted Monday.

How do I know if my order has been posted?
We update the account details as orders are paid and sent, so please log into account services to check.

You should also receive an email from us saying your nappy has been posted, however in times of high traffic, this may not always happen.

Combining Postage
If you would like to combine purchases please email Angel immediately on purchase. Combined invoices will only be sent if requested. Should you not wait for the amended invoice before making payment no combined postage amounts will apply. 

No comments:

Post a Comment