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Wednesday, October 30

FAQS - Warranty.

FAQS - Warranty. 

What is your warranty?
Warranty on any Cherub's Kiss Nappies, regardless of type is strictly 3 months from date of purchase and only applies to the original purchaser.

If you have any queries or concerns regarding your nappy please contact us immediately so as not to exceed the warranty period.

If the fault is determined to be a manufacturing fault, we will cover postage from you to us and return. The nappy will be repaired or replaced at our discretion. If however, the fault is user error then postage costs will be covered by you along with any repair costs. 

Please ensure you have followed our care instructions so as not to void the warranty. We are happy to replace elastic in nappies for the original purchaser, free of charge (you pay the postage both ways). 

Second hand nappy elastics can be replaced for a minimum charge of $10 per nappy, plus postage.

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